Program Outline

Accessibility Task Planning Program (ATP)

A 4-step expert engagement breaks down your big-picture accessibility initiative into small, actionable tasks — by department, team and role.

Acknowledge · The Expert Review Week

Building the case. Setting the context. Making issues real — and solutions clear.

Before workshop steps 2 & 3, your Facilitator, a 15+ years certified Accessibility Strategist delivers:

User Evidence

People with disabilities interact with your product or service — via video recording or live demo — to demonstrate real usability barriers your team can see and understand.

Accessibility Audit Snapshot

A targeted expert review of your product or service against global standards. We list priority issues with clear, actionable fixes to get started.

Your Success Blueprint

Evidence of what leading departments do — with statistics on impact across product quality, legal risk, and team efficiency — so your team can see the path forward.

  • 2–3 sector-specific success stories

Policy Breakdown

Translate your organization's policy language into plain, role-specific actions for your department.

  • Sustainable measures and milestones

Step 1 Outcome

Your team leaves with a clear picture of the problem, the opportunity, and the business case for change. Next: task-planning workshops to get your team comfortable, skilled, and ready to own their part in accessibility efforts.

2–3 Steps
Assess & Assign · The Workshop Steps

Insight becomes action. Knowledge becomes habit.

Your Strategist presents the audit and user findings to prioritize next steps.

Step 2: Assess

A fun, collaborative, expert-led workshop looks at how things operate now and what to change. Your team builds knowledge and capacity through:

  • Inventory of existing roles, processes, policies & tools
  • Gap analysis: what's missing, what to do, quick wins
  • Live "Ask Me Anything" session with users with disabilities

Step 3: Assign

Together, we assign new habits to each role within your team or department. Insight becomes an Action Plan. You get:

  • Priority tasks assigned to each role — personal Task Lists
  • Weekly, monthly, and annual actions to take
  • "Top 5 Actions" reference cards
  • Step-by-step Process guides
  • Policy document templates
  • Role-based, how-to Resources
  • Recommended tools matrix (free and paid options)

Optional: Choose a workshop method

We use recognized methods and frameworks to help teams adopt new processes and responsibilities.

See Methods
Steps 2 & 3 Outcomes

What your team gains

  • Action Plan with personal Task Lists

    A structured, role-specific Action Plan — documented by your Strategist — so no one has to guess what they own.

  • Daily, monthly & annual milestones

    Structured timelines that fit into existing team workflows and release cycles — not another one-off initiative.

  • Industry tools, templates & resources

    A curated list of accessibility tools, testing resources, and ready-made templates tailored to each role.

  • Accessibility & disability knowledge

    Every team member understands the context, the barriers, and the standards that apply to their role.

  • Capacity, confidence and ownership

    Teams leave with clear accountability and the confidence to act — not just awareness of what needs to change.

  • 10 hours of ongoing expert support

    Post-workshop access to your Strategist for questions, reviews, and guidance as your team works through the plan.

Advance · The Return Visit

Progress Check-in

How are things going? Your Strategist returns after the Action Plan is delivered, giving the team enough time to work through their top-priority tasks and ensuring momentum continues.

  • Product or service validation

    Are things fixed? Your Strategist tests against WCAG 2.2 criteria, and users run new usability tests to confirm real-world progress.

  • Progress review by role

    Which tasks are completed by each role? What's in flight? Are the tools and templates being used?

  • Troubleshooting

    Where are teams stuck, and what do they need? Your Strategist provides targeted support to unblock progress.

  • Wins celebration

    Recognizing early movers builds the accessibility-first culture that sustains momentum. We make time to celebrate what's working.

  • Governance planning

    How are wins, new habits, and ownership being monitored and sustained? What does the review and accountability process look like going forward?

  • Next milestone planning

    What does the next 90 days look like? Which digital department is next? We leave with a concrete plan, not just a promise to keep going.

Optional Add-ons

Need more help?

  • Program Management

    We offer a dedicated, certified program manager (PMP, CPACC) specializing in accessibility implementation.

  • Product Co-design Sessions

    Work together with people with disabilities to shape the accessibility and usability of your product or service, based on real user needs and preferences. Explore an existing product, new concept or design.

What Teams Say

Testimonials

See what teams say about the program and how it super-charged their accessibility efforts to meet organization goals.

See Testimonials
Who It's For

Designed for every department.

Accessibility efforts are shared by everyone. The ATP Program gives each department a structured, role-specific plan that fits into their work.

  • Customer Services

    Accessible service interactions, complaint handling, alternative format support, and inclusive digital channel experiences.

  • HR

    Accessible job postings, recruitment processes, onboarding materials, accommodation workflows, and inclusive employment practices.

  • Marketing & Public Relations

    Accessible campaigns, social media content, documents, events, multimedia, and public-facing communications.

  • Procurement

    Accessibility requirements in vendor contracts, software evaluation checklists, and third-party supplier assessments.

  • Legal

    Accessible legal documents, policy language, compliance documentation, accessibility statements, and regulatory risk management.

  • Accessibility Plan Officers

    Organization-wide planning, progress reporting, stakeholder coordination, and evidence-building for accessibility obligations.

  • Product Design & Digital

    Websites, apps, digital products, design systems, content authoring, development, and QA — from concept to release.

Start where the pressure is highest. The ATP Program runs department-by-department — not organization-wide all at once. This keeps it budget-friendly, manageable, and practical for large organizations. Once one department has a plan, scaling to the next is straightforward.

Ready to get started?

Book a free 30-minute chat with Jennifer

Take the first step toward closing the "say-do gap" on accessibility. I'm happy to meet on a call or by text.